Returns and exchanges do not apply to discounted items. Please be aware that items purchased from our shop are non-refundable. We only accept returns for items with defects, faults, or damages with a video of the unpacking of the merchandise for proof. Returned items must be in unworn, unwashed, and unused condition with all original labels and tags attached. Exchanges are only accepted for incorrect orders or faulty items with defects or damages. We do not accept size exchanges or exchanges for a different product. All returns and exchanges will be processed after inspection and approval by MANGKUPURBA CINDERAMATA.